Privacy Policy

Effective Date: 14 September 2026

Last Updated: 14 September 2026

Website: cloutsaas.in

Contact: support@cloutsaas.in

At Clout SaaS Academy, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, register for our programs, purchase our digital learning products, use our Business Scenario Libraries, or communicate with us.

This Privacy Policy explains what information we collect, why we collect it, how we use it, when it may be shared, and the choices available to you.

1. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

  • Our website
  • Pre-registration and enquiry forms
  • Learner account registration
  • Course and program enrollment
  • Business Scenario Libraries
  • Payments and transactions
  • Learning and assessment activities
  • Customer support and communications
  • Email communications
  • Other online services provided by Clout SaaS Academy

This policy does not apply to third-party websites, applications or services that we do not control.

2. Information We Collect

We collect information that is reasonably necessary to provide and manage our services.

Personal Information

Depending on how you interact with us, we may collect:

  • Full name
  • Email address
  • Mobile number
  • City, state or country
  • Billing information
  • Account and registration details
  • Program or product enrollment information
  • Learning and certificate-related information
  • Information provided through enquiry or support forms

We do not ask you to provide personal information that is unnecessary for the relevant service.

Payment and Transaction Information

Payments may be processed through third-party payment service providers.

We may receive information such as:

  • Order or transaction ID
  • Payment status
  • Amount paid
  • Date of payment
  • Product or program purchased
  • Payment method or related transaction information

Clout SaaS Academy does not store complete credit/debit card numbers, banking credentials or other sensitive payment credentials on its own systems.

Payment information is processed by the applicable payment service provider according to its own terms and privacy practices.

Technical Information

When you visit or use our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Referring pages
  • Date and time of visits
  • General website usage information

We may use this information for website security, analytics, troubleshooting and improving our services.

Communication Information

When you contact us through email, forms, chat or other support channels, we may collect the information you provide, including the contents of your communication and any attachments.

3. How We Use Your Information

We may use your information to:

  • Provide and manage our website and learning services
  • Create and manage learner accounts
  • Process registrations and enrollments
  • Provide access to purchased programs and Business Scenario Libraries
  • Process and verify payments
  • Provide certificates where applicable
  • Provide customer and technical support
  • Communicate important information about your account or enrollment
  • Send learning-related notifications and reminders
  • Improve our website, programs and learning experience
  • Understand how learners use our services
  • Detect and prevent fraud, misuse and unauthorized access
  • Maintain appropriate business and transaction records
  • Comply with applicable legal and regulatory requirements

Where applicable, we may also use your information to send promotional communications in accordance with your preferences and applicable law.

4. Learning and Usage Information

When you use our learning services, we may collect information relating to your interaction with our platform, including:

  • Programs or products accessed
  • Learning progress
  • Business Scenarios accessed or completed
  • Quiz or assessment activity
  • Certificate status
  • Account activity
  • Relevant access and usage records

This information helps us provide and administer our learning services, improve the learning experience and manage applicable product terms, including refund eligibility where relevant.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly
  • Maintain login and session information
  • Remember preferences
  • Understand website usage
  • Improve website performance
  • Support analytics and website functionality

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

Third-party services used on our website may also use their own cookies or similar technologies.

6. Third-Party Service Providers

We may use trusted third-party providers to support our website and business operations, including providers for:

  • Payment processing
  • Website and platform hosting
  • Learning management functionality
  • Email delivery
  • Analytics
  • Customer support
  • Security
  • Other technology and infrastructure services

These providers may process personal information only as necessary to provide their services or as otherwise permitted by applicable law.

Examples may include payment providers such as Razorpay and other technology providers used by Clout SaaS Academy from time to time.

Third-party providers may have their own privacy policies. We recommend reviewing their policies when using their services.

7. Sharing of Personal Information

We do not sell your personal information.

We may share information with trusted service providers when reasonably necessary to operate our website, deliver our services, process payments, provide support, maintain security or comply with legal requirements.

We may also disclose information where required by applicable law, regulation, legal process or a lawful government or regulatory request.

We take reasonable steps to ensure that information shared with service providers is handled appropriately.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.

Payment transactions are handled through applicable payment service providers using their security measures.

However, no internet-based system or method of electronic transmission can be guaranteed to be completely secure.

You are responsible for keeping your account credentials confidential and should contact us if you believe your account has been accessed without authorization.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our services
  • Maintain learner and account records
  • Maintain transaction and payment records
  • Provide customer support
  • Resolve disputes
  • Enforce applicable agreements
  • Meet legal, accounting or regulatory requirements

When information is no longer required, we may delete, anonymize or otherwise dispose of it in accordance with applicable requirements.

10. Your Privacy Choices and Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

  • Request information about personal data we process about you
  • Request correction of inaccurate information
  • Request deletion of personal information where applicable
  • Withdraw consent where processing is based on consent
  • Request assistance relating to your personal information
  • Raise a privacy-related complaint

Some requests may be subject to legal, contractual or operational limitations.

To make a privacy-related request, contact:

support@cloutsaas.in

We may need to verify your identity before processing certain requests.

11. Marketing Communications

We may send you communications necessary to provide our services, including information about:

  • Account activity
  • Enrollment
  • Payments
  • Program access
  • Learning activities
  • Important service updates
  • Certificates
  • Support matters

Where permitted, we may also send promotional information about:

  • New programs
  • Business Scenario Libraries
  • Learning resources
  • Offers
  • Events
  • Other Clout SaaS Academy services

You may opt out of promotional communications by using the unsubscribe option provided in the communication or by contacting us.

Opting out of promotional communications will not prevent us from sending essential service-related communications.

12. Consent and Website Forms

Where we rely on consent to process personal information, we will request consent in an appropriate manner.

Our website forms may contain a separate acknowledgement such as:

“By submitting this form, you acknowledge that you have read our Privacy Policy and understand how your personal information may be processed.”

Where promotional communication requires separate consent, it may be requested through a separate optional checkbox.

We will not treat acceptance of promotional communication as a necessary condition for accessing a service unless permitted by applicable law.

13. Children's Privacy

Clout SaaS Academy is primarily designed for students, freshers, professionals, career transitioners and aspiring Data Analysts.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that personal information has been provided by a child in circumstances where it should not have been collected, please contact us at support@cloutsaas.in .

We will review the matter and take appropriate action where required.

14. Third-Party Links

Our website may contain links to third-party websites, applications or services.

We do not control and are not responsible for the privacy practices, content or security of those third parties.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our services
  • Technology
  • Data-processing practices
  • Legal or regulatory requirements
  • Business operations

When changes are made, we will update the Effective Date or Last Updated date displayed at the beginning of this policy.

Where required by applicable law, we may provide additional notice or obtain consent.

16. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Clout SaaS Academy

Email: support@cloutsaas.in